Hello, thank you very much for contacting us here. In order for the to appropriately process your response, you MUST answer the question above. I have submitted the refund request on Dashlane's websiteI have submitted the refund request on I have submitted the refund request on I have submitted now 4 complaints and each has claimed I have not provided the proper information.Dashlane's support representative Lorenzo granted the refund and I still have not received it!!! I have the emails from them!!!Am I communicating in a language you people are able to comprehend? LORENZO ALREADY TOLD ME THE REFUND WAS IN PROCESS TO BE COMPLETED WITHIN 3-7 business days. The Dashlane website states that purchases through require the provided order number to refund. I called my bank and the charge from Dashlane through is VERIFIED and has NOT BEEN REFUNDED. I have followed every instruction and provided detailed information. I have provided my email address and the order number is If you cannot find this transaction, you are lying. On 9/**/15 Dashlane hit my l debit card ending in for $39.99. I have submitted the same exact information you have requested 4 times now. This is the order number Dashlane provided me through. I have reviewed the response made by the business in reference to complaint ID#, and have determined that my complaint has NOT been resolved because:
#HOW MUCH TO RENEW DASHLANE PREMIUM REGISTRATION#
By chance, could you please provide me with the ticket reference number, or the registration e-mail that was used to create your Dashlane account, so I can look into it and check that the refund has been made by Lorenzo?Also could you please confirm that you have already checked both on your credit card statement and your bank account statement? Where refunds appear may vary depending on your bank, and it is sometimes listed in a different place.Please keep me posted, and thanks for your patience!Xavier Hello, thank you very much for contacting us here.I have checked in our database but I am afraid I wasn't able to find any tickets or accounts with your e-mail or your name.
#HOW MUCH TO RENEW DASHLANE PREMIUM FULL#
I believe it is their intent to wait out the 30 days and claim I am not eligible for the refund.Desired Settlement: Full refund of $39.99 or class action lawsuit. I have been lied to, and I am being ignored. As of 10/* I still have not received my refund, and they will not respond to any emails. Initially Lorenzo responded to my first email, and he stated the refund would take 7-10 business days. I have contacted them directly multiple times, and through the account. On the same day, I submitted proof and followed their refund instructions on their website. I purchased their service on 9/15 for $39.99 and it did not work for me. Review: Dashlane offers a refund within 30 days as per their website.
0 kommentar(er)
